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Reach megawatt goals faster

Deliver stronger utility programs with high-volume enrollment channels and specialized customer engagement that amplifies the impact of your software.

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Why DERMS and VPP operators partner with us

We complement your software with customer acquisition expertise

 

Driving enrollments is critical to shifting load. We help DERMS and VPP operators pair their powerful platforms with outbound sales capabilities to meet MW and participation goals without distracting from your core business.

We turn customer conversations into insights you can leverage

 

Every outbound calling campaign surfaces valuable questions, objections, and motivations from real customers. We capture and synthesize those insights so you can refine user experiences and deliver unique takeaways to your utility partners.

We help you turn utility opportunities into measurable results

 

Winning utility work is only part of the challenge. We help you reach the enrollment and participation levels utilities expect while maintaining high customer satisfaction, so you can show clear results and create new opportunities for renewals and expansion.

Our track record

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years in the industry

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utility clients served 
across the U.S.

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customers enrolled in voluntary programs

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integrated marketing and outreach channels, including email, mail, phone, and more

Our utility experience

We’re proud to be a woman-owned business with more than two decades of utility program experience. That track record helps us support customer acquisition and engagement strategies that delight utilities and strengthen program performance.

Solutions built for DERMS and VPP operators

Whether you need a single tactic or a fully integrated campaign, we tailor our approach to your goals, channels, and budget.

Enrollment acceleration that turns utility‑provided customer lists into targeted outbound sales calls that complement your existing digital marketing.

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Precise geographic targeting to enable your utility clients to deliver localized capacity benefits and non-wires alternatives.

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Customer retention and engagement strategies that celebrate, educate, and reward participants to reduce churn and keep program operating costs down.

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Onward has been a true partner in turning a complex set of offerings into clear, human conversations our customers can understand and feel confident saying yes to.

Utility program manager, Pacific Northwest electric utility

Let’s work together to deliver results utilities can count on.

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